Privacy Policy

1. Introduction

Welcome to The House of Handlooms (“we,” “us,” or “our”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website thehouseofhandlooms.in and make purchases from us.

By using our website, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this privacy policy, please do not access the site.

2. Information We Collect

Information You Provide to Us

Personal Information: Name, email address, phone number, shipping address, billing address
Payment Information: Credit/debit card details (processed securely through our payment processor)
Account Information: Username, password, purchase history, wish list items
Communication Data: Messages you send us, feedback, reviews

Information Automatically Collected

Device Information: IP address, browser type, operating system, device identifiers
Usage Data: Pages viewed, time spent on pages, clicks, search queries
Cookies and Tracking: Session cookies, preference cookies, analytics cookies

Information We Don’t Collect

We do not knowingly collect sensitive personal information such as social security numbers, genetic data, health information, or religious/political beliefs.

3. How We Use Your Information

We use your personal information to:

Process and fulfill your orders
Send order confirmations and shipping updates
Respond to customer service requests
Send marketing communications (with your consent)
Personalize your shopping experience
Improve our website and services
Prevent fraud and maintain security
Comply with legal obligations

4. Sharing Your Information

We may share your information with:

Service Providers: Shipping companies, payment processors, email service providers
Business Partners: Marketing platforms (only with your consent)
Legal Requirements: When required by law or to protect our rights
Business Transfers: In case of merger, sale, or acquisition

We do NOT sell your personal information to third parties.

5. Data Retention

We retain your personal information for as long as necessary to:

Fulfill the purposes outlined in this policy
Comply with legal obligations
Resolve disputes and enforce agreements

Order information is typically retained for 7 years for accounting purposes. You may request deletion of your account at any time.

6. Your Privacy Rights

Depending on your location, you may have the right to:

Access: Request copies of your personal information
Correction: Request correction of inaccurate information
Deletion: Request deletion of your personal information
Opt-Out: Unsubscribe from marketing communications
Data Portability: Receive your data in a structured format
Withdraw Consent: Where we rely on consent for processing

To exercise these rights, contact us at privacy@[yourwebsite.com]

7. Cookie Policy

We use cookies to:

Keep track of items in your shopping cart
Remember your preferences
Analyze website traffic and usage
Personalize content and ads

You can manage cookie preferences through your browser settings. Note that disabling cookies may affect website functionality.

8. Security Measures

We implement appropriate technical and organizational measures to protect your personal information, including:

SSL encryption for data transmission
Secure payment processing through PCI-compliant providers
Regular security assessments
Limited access to personal information
Employee training on data protection

However, no method of transmission over the internet is 100% secure.

9. International Data Transfers

If you access our website from outside [Your Country], your information may be transferred to and processed in [Your Country]. By using our website, you consent to such transfers.

10. Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child, please contact us immediately.

11. Updates to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by:

Posting the new policy on this page
Updating the “Last Updated” date
Sending an email notification for significant changes

12. Contact Information

For questions about this Privacy Policy or our privacy practices, contact us at:

The House of Handlooms
Email: privacy@thehouseofhandlooms.in
Phone: 8249272457

Last update Date:31.08.2025